General RV Park Information

Pet Policy

We are a pet friendly RV Park and to continue allowing pets we enforce a strict pet policy. Please always have your pet on a leash and pick up after them (even in the National Forest). We have pet waste bags available throughout our Park by the Pet Walk signs. If your dog is an excessive barker please do not leave them unattended. If your dog disturbs or threatens another guest or employee of the RV Park, the dog will be asked to leave.

We do allow pets inside our Cabins. We will provide you with an extra sheet to cover the furniture, as dog hair is very difficult to remove from the upholstery. Under no circumstances may the dog be left in the Cabin unattended. We ask that no more than 2 dogs at any one time be allowed inside the Cabins. The owner is responsible for any damage caused by the dog.

These are basic requests of a responsible owner and a well-behaved dog. Please do not hesitate to contact us with any questions.

Cancellation Policy

RV Sites: Cancellation notice must be given by 11:00 am one (1) day prior to scheduled arrival date. A $50.00 fee will be charged without proper cancellation notice. There is a $10.00 processing fee per reservation for all cancellations.

Tent Sites: Cancellation notice must be given by 11:00 am one (1) day prior to your arrival date. Credit Cards will be charged $40.00 if proper cancellation notice does not occur. There is a $10.00 processing fee per site for all cancellations.

Cabins: Cancellation notice must be given by 11:00 am seven (7) days prior to scheduled arrival date. You will be charged the entire amount of your reservation without proper cancellation notice. There is a $10.00 processing fee per reservation for all cancellations.

No Show

If you fail to arrive on your scheduled reservation date you will have until 11:00 am the following day to notify us of your intentions. If you fail to contact us, we will release the reservation and charge a $50.00 no show fee to your credit card.

Refund Policy

If you need to shorten your stay, refunds will ONLY be given if we are notified by 11:00 am the day before your NEW departure date. No refunds on Cabins. No exceptions please.

WIFI (wireless internet access)

Tengointernet is our WIFI service provider. Our WIFI service is available throughout the Park and our Main Building is a WIFI hot spot. However, we do not guarantee reception at each Site or Cabin. Two consecutive hours are free every ten hours. (Coupons available in RV Park office.) You may purchase unlimited access on-line using your credit card. The rates Tengointernet charges for unlimited access are:

Continuous free WIFI access is included with our Premium RV Sites, however; it is limited to two (2) WiFi devices.

Park Rules

• Checkout time is 11:00 am. No exceptions please.
  Check-in time is 12:00 noon. No early arrivals please.
  Check-in time for Cabins is 1:00 pm.
• Unscheduled extensions to your stay will probably require a site change and will be subject to availability.
• RV Park hours, along with emergency phone numbers, are posted at the Main Building. Restrooms and showers will be closed for cleaning daily.
• No open fires are permitted.
• Please park only in your assigned site. If you wish to change sites, please contact the office staff and they will try to address your needs.
• Be cautious in freezing temperatures. All surfaces could be icy. You are responsible for preventing our faucets from freezing by disconnecting your water hose each night.
• No on street parking or parking on the grass or patios. Please use overflow parking for extra vehicles.
• Our WIFI service is available throughout the park however, it is not guaranteed at each site. Our Main Building is a WIFI Hot Spot.
• Sewer hose outlet elbow is required. (Available for purchase in the RV Park Store.)
• No tents on RV sites.
• For safety reasons, we do not allow clotheslines in our park. Four laundry rooms are available for drying clothes.
• You are visiting bear country. Please keep all food and coolers inside. BBQ grills should be stored inside when not in use. Protective mats are available for grill use on our plastic tables.
• Quiet, well behaved pets only. For the protection of your pets, keep them on a leash. Use the pet walk areas as shown and please pick up after your pet. Never leave barking dogs unattended.
• For the safety of younger guests, we ask that parents accompany children under 12 using the facilities. Children should use extreme caution when crossing or playing near any internal RV Park roads.
• For the convenience of all our campers, we have established quiet hours from 10:00 pm to 7:00 am. No running of generators at any time. Please respect your neighbors and don’t walk across their site.
• No refunds can be issued without the proper 24-hour notice (by 11:00 am the day before your new departure date). Sadly, even in cases of an emergency, we cannot issue refunds unless proper notice occurs. No exceptions please. No refunds on Cabins.
• To maintain our landscaping, the sprinklers come on between midnight and 6:00 am for 30 minutes on each site. Please set your personal property inside to keep it dry.
• You are welcome to make a site request, but due to maintenance and other extenuating circumstances we cannot guarantee any specific site.
• Finally, our most important rule is: enjoy your stay in West Yellowstone and do come back and stay with us again soon!